Join a membership that pays for itself. Enjoy monthly cleaning/customisation credits, members‑only content and VIP access to events and scene design.
Choose a plan and complete checkout.
Access your Member Dashboard for credits, content and bookings.
Redeem credits for cleaning & customisations via our booking form.
Enjoy members‑only content and event access.
Apply for features in series/events from the dashboard.
| Benefit | Insider | Elevated | Experience |
|---|---|---|---|
| Monthly service credits | 1 | 3 cleans + 3 dry cleans + 2 customisations | 3 cleans + 3 dry cleans + 2 customisations |
| Annual Scene by Urbonaura | – | ✓ (~£150 value) | ✓ premium (~£300–£500 value) |
| Members‑only BTS | ✓ | ✓ | ✓ |
| Aura Edit blogs | Most | Most | Most |
| Culture & Commentary early/exclusive | Some | Some | Some |
| Event tickets & tournaments | Priority access | Priority access | Priority + 1 VIP ticket |
| Product discount | 5% | 10% | 15% + free priority delivery |
| Feature application window | – | ✓ | ✓ (priority review) |
Yes. Your membership will continue until cancelled. Cancel from your Account area; benefits run until the end of your paid period.
You can bank up to 2 months of unused service credits (then they expire). Scene credits are annual and do not roll over.
No. Members gain application access and priority consideration at our discretion.
Yes, per tier. Excludes already‑discounted items and limited releases. Delivery discounts vary by tier.
Small‑room or suite set‑up (balloons, petals, candles) with optional paid add‑ons (personalised gifts, additional décor). Exact scope confirmed at booking.
Members get priority access links on the dashboard. Some events offer VIP allocations for Experience members.
